Return Setup FAQ
Help configuring and troubleshooting Redo returns
16 articles
- Return Tracking BasicsYour set of emails that keep customers informed about their returns
- Customer Return Portal
- Return Policy TemplateExamples of what you can put on your return policy to explain what Redo is
- How to hide the Redo product from showing up in the “All Products” section of your Shopify store
- Redo Coverage PriceWhat determines the Redo coverage price
- Return Type Settings WalkthroughWalking through the adjustment settings and advanced options for the return type settings in the return flow
- How to Exclude the Redo Product from Packing Slips
- Shopify Integration
- How to Prevent the Redo Product from Being Discounted in ShopifyStep-by-step help document on how to stop discounts from applying to the Redo product
- Making Items UnreturnableCreating final sale items
- Return WindowsAdjusting how long your customers have to return items
- Hiding Redo from Product RecommendationsThis article outlines how a merchant can prevent the Redo product from appearing in product recommendations on their site
- Redo Product showing Out of StockWhat to do when the Redo product is showing out of stock
- Adding the Redo App Embed Block in your Shopify ThemeHow to add and remove Redo on your site using Shopify's App Embed functionality
- Turning On Redo Coverage Validation to Prevent Fraud
- Gift Receipts - How gift receivers can make a return smoothly