Merchant FAQ
Help addressing the most common objections and edge cases.
9 articles
- I have 23,000+ SKUs. Is this going to break?Why high SKU counts are not a problem.
- My checkout abandonment is high. Is that normal?How checkout abandonment interacts with Conversion Cloud.
- My dashboard shows zero or I can't tell if Conversion Cloud is live.How to verify Conversion Cloud is firing and tracking events.
- Does Redo email or SMS my customers under Conversion Cloud?The boundary between Conversion Cloud and Recover.
- How does billing work if I add a newly acquired brand to my account?Multi-store and acquired brand setups.
- How do I give feedback or request a feature?How merchant input feeds the roadmap.
- Can I turn a specific offer off quickly without filing a ticket?Self-serve toggles for live experiments.
- Are LLM crawlers and bots inflating my conversion analytics?How we filter non-human traffic.
- Getting Help