Merchant FAQ
Help addressing the most common objections and edge cases.
9 articles
I have 23,000+ SKUs. Is this going to break?Why high SKU counts are not a problem.
My checkout abandonment is high. Is that normal?How checkout abandonment interacts with Conversion Cloud.
My dashboard shows zero or I can't tell if Conversion Cloud is live.How to verify Conversion Cloud is firing and tracking events.
Does Redo email or SMS my customers under Conversion Cloud?The boundary between Conversion Cloud and Recover.
How does billing work if I add a newly acquired brand to my account?Multi-store and acquired brand setups.
How do I give feedback or request a feature?How merchant input feeds the roadmap.
Can I turn a specific offer off quickly without filing a ticket?Self-serve toggles for live experiments.
Are LLM crawlers and bots inflating my conversion analytics?How we filter non-human traffic.
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