The dashboard updates in near real time once an experiment is in production, but it's normal to see zeros for the first few hours after activation while traffic accumulates. If you've been live for more than a day and still see zeros, ping your analyst: we'll trace the install and confirm the events are landing. You can also push a real test order through with your finance team to validate the billing CSV before scaling.
My dashboard shows zero or I can't tell if Conversion Cloud is live.
How to verify Conversion Cloud is firing and tracking events.