Analytics
Understand and track trends, performance, and customer behavior data
17 articles
Overview
Metrics based on all returns & claims submitted—whether approved, rejected, refunded, or exchanged
- Revenue MetricsFilter and compare aggregate data across periods to analyze patterns
- Return RatesTrack return rates by order, item, and revenue to optimize performance
- Return Trends GraphTrack daily return rates to refine strategy and forecast future returns
- Submitted & Processing MetricsTrack submitted and processed returns to maintain efficiency and service quality
- Return Reporting in Redo vs ShopifyUnderstand key differences between Shopify and Redo return reporting
- Summary Tab Overview
- Package Protection OverviewHow can you benefit from Redo's package protection program
- Why Do Shopify & Redo Show Different Return Rates?
Operations
Insights based on return activities handled or created by your team
Claims
Track claims, protection adoption, and carrier trends to improve operations
Products
Identify product patterns, optimize decisions