Return Processing FAQ
Help processing, receiving, and managing return requests
8 articles
Bundle CSV UploadUse CSV rows: parent SKU and child SKUs with quantities.
Editing Return Requests in RedoAdjusting Prices on Returns
How to Reset a returnQuick help video of how to reset a return that has been rejected
Filing a Shipping Claim with RedoIf a package is lost or damaged, Redo will file a claim with the carrier for you. Here's everything you need to know about the process.
How to waive an outstanding balance?How to waive an outstanding balance on an upsell exchange
Package Pickup - Reschedule/Cancel/Get a LabelHow to Cancel for a Refund or Reschedule a Package Pickup
Processing Returns in RedoA high level walkthrough of returns processing in Redo.
Return Processing