Return Processing FAQ
Help processing, receiving, and managing return requests
9 articles
- Bundle CSV UploadUse CSV rows: parent SKU and child SKUs with quantities
- Editing Return Requests in RedoAdjusting prices on returns
- How to Reset a ReturnQuick help video of how to reset a return that has been rejected
- Filing a Shipping Claim with RedoIf a package is lost or damaged, Redo will file a claim with the carrier for you; here's everything you need to know about the process
- How to Waive an Outstanding Balance
- Package Pickup - Reschedule/Cancel/Get a LabelHow to cancel for a refund or reschedule a package pickup
- Processing Returns in RedoA high level walkthrough of returns processing in Redo
- Return Processing
- Global-E: Why Exchange Orders Cannot Generate a Global-E LabelExplains why exchange orders are ineligible for Global-E shipping labels and what to expect when the error "Global-E Label Issue: Invalid orderId" appears.