Return Processing FAQ
Help processing, receiving, and managing return requests
8 articles
Bundle CSV UploadUse CSV rows: parent SKU and child SKUs with quantities
Editing Return Requests in RedoAdjusting prices on returns
How to Reset a ReturnQuick help video of how to reset a return that has been rejected
Filing a Shipping Claim with RedoIf a package is lost or damaged, Redo will file a claim with the carrier for you; here's everything you need to know about the process
How to Waive an Outstanding Balance
Package Pickup - Reschedule/Cancel/Get a LabelHow to cancel for a refund or reschedule a package pickup
Processing Returns in RedoA high level walkthrough of returns processing in Redo
Return Processing