For merchants using Redo Marketing.
Before you start
Confirm Marketing is enabled for your store
Open an existing draft or template in the Email library
Note: If you don’t see Marketing in your sidebar, contact your onboarding specialist or support@getredo.com
Preview in mobile view
Open the draft in the Email builder
Click the mobile device icon next to Preview
The editor switches to show how the email will render on a mobile screen
Toggle back to the desktop icon to compare layouts
Tip: Always send yourself a test email as well, since email clients may apply their own mobile adjustments beyond the preview
FAQs
Why does my layout look different in the mobile preview?
Columns and wider content blocks stack vertically in mobile view. Use Spacer blocks for cleaner gaps and avoid side-by-side buttons.
Is the mobile preview exact for all email apps?
Not always. Each client (Gmail, Apple Mail, Outlook) applies its own rules. The preview gives a general idea, but test sends are best for accuracy.
How do I adjust padding or spacing for mobile specifically?
Use per-block settings in the builder. You can set padding and toggle block visibility for mobile vs desktop.
Need more help?
If you can't find the answer you're looking for, our support team is here to help. Contact us through the support channel in your Redo dashboard or email support@getredo.com.