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Importing and Exporting Customer Lists

How to import customer lists with Redo’s help and how to export contacts from a segment

Updated this week

For merchants using Redo Marketing.

Before you start

  • Confirm Marketing is enabled for your store

  • Make sure you have permission to handle customer data exports and imports

  • Create or identify the segment you want to work with

Note: If you don’t see Marketing in your sidebar, contact your onboarding specialist or support@getredo.com

Importing customer lists

Imports are typically handled by Redo during onboarding, not self-serve in the app. If you need to import customer lists after initial onboarding, contact your onboarding specialist (or support@getredo.com) and they will help you through the process.

Exporting customer lists

  1. Go to Marketing > Email & SMS > Segments

  2. Click the segment you want to export

  3. Open Contacts

  4. Click Export

  5. A CSV downloads to your computer with the segment’s current contacts

Tip: Use the search bar on Contacts to spot-check a few entries before exporting

Need more help?

If you can't find the answer you're looking for, our support team is here to help. Contact us through the support channel in your Redo dashboard or email support@getredo.com.

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