For merchants using Redo Marketing.
Before you start
Create and save your campaign draft (subject, content, etc.)
Confirm your included and excluded segments look right
Note: If you don’t see Marketing in your sidebar, contact your onboarding specialist or support@getredo.com.
Schedule your campaign
Open your draft
Go to Marketing > Email & SMS > Campaigns, then click the draft you want to schedule.
Open the scheduling tab
In the editor, select Schedule or send campaign (top-right).
Choose “Schedule campaign”
In the panel, pick Schedule campaign (instead of Send now).
Set date & time
Choose the date
Choose the time (or select custom time to set an exact send time)
Confirm
Click Schedule campaign. You’ll see the scheduled date/time on the campaign.
Tip: Send yourself a test first to double-check links and images. Small content tweaks are common—schedule after your final test.
FAQs
Can I send it immediately instead?
Yes, choose Send now.
Does scheduling work for SMS campaigns too?
Yes. Open your SMS draft and follow the same steps.
Why does the scheduled send show 0 recipients?
Your draft may not have Included segments selected, or your filters exclude everyone. Add/adjust segments, save, and check again.
Need more help?
If you can't find the answer you're looking for, our support team is here to help. Contact us through the support channel in your Redo dashboard or email support@getredo.com.