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AI Agent Analytics Explanation

Definitions of all analytics in the AI dashboard

Updated over 2 months ago

Sales Generated - Revenue generated by customers who bought something within the attribution window after talking to the Redo AI agent.

Engaged AOV - Average value of orders of customers who engaged with the Redo AI agent within the attribution window.

Product Recommendations - The total number of product recommendations made by the Redo AI agent.
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​Automation % - Percentage of support tickets resolved automatically by Redo AI agent vs support tickets resolved by humans.

Automated Tickets - Total number of tickets resolved by Redo AI agent.

Potential cost savings - Estimated savings from Redo AI agent based on industry average support rep salary of $40,150.00, handling 60 tickets per day for 5 days a week, 48 weeks per year.

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