Definitions of all analytics in the AI dashboard:
Sales Generated - Revenue generated by customers who bought something within the attribution window after talking to the Redo AI agent.
Engaged AOV - Average value of orders of customers who engaged with the Redo AI agent within the attribution window
Product Recommendations - The total number of product recommendations made by the Redo AI agent.
Automation % - Percentage of support tickets resolved automatically by Redo AI agent vs support tickets resolved by humans
Automated Tickets - Total number of tickets resolved by Redo AI agent
Potential cost savings - Estimated savings from Redo AI agent based on industry average support rep salary of $40,150.00, handling 60 tickets per day for 5 days a week, 48 weeks per year